Social Media Terms of Use

Our social media pages (Facebook, Instagram, Twitter, LinkedIn, YouTube and Pinterest) are great places to stay updated with Compassion Australia and engage in respectful discussion.

Please note that we strongly discourage supporters from contacting their sponsored child or their sponsored child's family via Social Media. Child safeguarding training for sponsored children recognises risks of children becoming accustomed to communicating with adults via social media. Limiting your contact to letters sent via Compassion’s ‘myaccount’ or our mail system protects both you and your sponsored child.

Use of our social media sites is subject to the following terms, conditions and notices (Terms of Use). By using a social media site, you agree to all of the Terms of Use, as may be updated by us from time to time. Please note that a social media site may include information and materials uploaded by other users that may not been verified or approved by us and may contain views that do not represent our views or values.

Terms of Use In these Terms of Use –

1. “Our,” “us” and “we” means Compassion Australia and each of its affiliates, and “Site” means a social media account held by Us on a platform such as Facebook, Instagram, Twitter, LinkedIn, YouTube or Pinterest. “You” means a user of the GFC website.

2. By posting a comment or other material on a Site, you acknowledge that such comment or material (the “Content”) is not endorsed by Us and is not to be considered to have been reviewed or approved by Us.

3. We do not claim ownership of any Content which you post to a Site. However, by posting, uploading, or otherwise providing Content to a Site, you grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable and transferable license to use, display, distribute, reproduce, modify, adapt, prepare derivative works of, and publicly display any or all Content in any media format or medium for our purposes (the “License”). We may remove any Content at any time without giving any explanation and we are not required to request your approval for, and you will not be able to claim compensation for, our use, alteration or dissemination of the Content and we will own all intellectual property rights in all modified materials.

4. By uploading Content that features third parties, you warrant that you have obtained the consent of those third parties to the uploading of the Content and to the granting of the License to Us.

5. We are not responsible or liable for your use of and your conduct in connection with a Site, or for any Content. You waive all rights to bring any claim against Us that may arise out of your use of a Site or the use of any Content. Specifically, we are not in the business of providing professional advice and give no warranty or representation about the accuracy or reliability of information contained on a Site or linked sites. We do not warrant, guarantee, or make any representation that the server that makes the Site available, or the Site itself, are error-free or virus-free and we are not liable for defamatory, offensive or illegal conduct of any user of a Site whether caused through our negligence or the negligence of our employees, independent contractors or agents, or through any other cause.

6. By using a Site, you acknowledge and agree that, when uploading Content and using the Site, you must not -

   a. use disrespectful or inappropriate language, such as language which is or involves swearing, profanity, bullying, racism, intimidation or hate speech, or

   b. publish, post, distribute or disseminate any Content which –

   i. is false or misleading, defamatory, obscene, indecent or unlawful, or

   ii. violates the rights of another person (including their right to privacy), or discloses information which puts, or may put a person (including you) at risk, or

   c. upload or attach files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all consents from the owners of those rights, as required by law, or

   d. upload or attach files that contain viruses, or other computer codes, files or programs which are designed to limit or destroy the functionality of other computer hardware or software, or

   e. upload, post or transmit any unsolicited advertisement or promotional material, or

   f. otherwise perform any act likely to upset, embarrass, alarm or annoy any other person.

7. You represent and warrant in relation to any material or information you provide to a Site that you are authorised to provide the material or information and that the material or information does not infringe any law or regulation. You agree to indemnify, defend and hold harmless Us, our directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs (including, but not limited to, legal fees) arising from your use of a Site or your breach of the Terms of Use.

8. We may, in our sole discretion, seek to deny a user access to a Site or any portion thereof without notice and suspend, revoke and/or remove, for any reason and without notice, any Content.

9. The intellectual property rights in all software and content (including trade marks and photos) made available to you on or through a Site remain the property of the site owner (or its licensors) or Compassion Australia (or its licensors). These rights are reserved by the rights owners and protected by laws and treaties around the world. To the extent those rights are held by Compassion Australia or its licensors, you may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on a Site nor may you use any such content in connection with any business or commercial enterprise.

10. When you use a Site and upload Content you will be required to share some personal information, such as your name and username. Each Site will have its own privacy policy for your review. To the extent any of your personal information is provided to Compassion Australia, the collection, retention and use of your personal information is subject to our Privacy Policy which is available at - https://www.compassion.com.au/be-informed/privacy-policy.

11. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. Otherwise, these Terms of Use will be governed by and interpreted according to the laws of New South Wales, Australia without giving effect to any principles of conflicts of laws and you agree to the exclusive jurisdiction of the courts of New South Wales to determine any dispute.